IMsupporting

IMsupporting.com ( A provider of live support and help software for websites, Much like liveperson or live2support ) have added a new feature to allow SMS txt messages to be sent to its users when they get new chat requests.

Unlike other providers who only notify you by sound or visible alerts, IMsupporting also offer you the choice to receive details of new support requests on your mobile phone.

Now you can be away from your PC and still reply to users.

IMsupporting are a fairly new outfit however they are also growing fast due to the fact that they have been designed from the ground up to utilise as much as they can from WEB2.0 technologies.

Unlike other providers who require software to be downloaded you don't need too.
All that is required is a browser and internet access.

Their pricing plan is also a 1st of a kind.

Instead of having to pay per operator like other suppliers, You only need to pay for what you use.

They use a credit system, So you can have unlimited operators logged in.

Another 1st is they offer FREE off-line messaging and a support ticket system for every user.
So sites that want some form of ticketing system can now get one FREE and built into the rest of their on-line support solution.

Some other features:
- Real-time visitor statistics
- Visitor location tracking
- Ban abusive visitors from requesting support
- Chat logs
- Smiley support
- Website push
+ More features added weekly

Check them out and review them.